A bank answers to the BCEAO, an operator to its telecoms regulator, a public body to its data protection law. The technical foundation is the same; what changes are the obligations, the thresholds and the documents required. Naya ID is configured industry by industry, without rebuilding your flows.
A project rarely starts with technology. It starts with an obligation to meet, a deadline imposed and a file to produce. That is where we start, then we configure the platform accordingly.
Entering a relationship remotely is accepted as long as it is documented. For every account opening, Naya ID produces the customer identification, the source document check, the biometric match and the screening, in a timestamped file your internal control and your regulator can reopen years later.
The same customer is verified when the relationship starts, recognised on every return and monitored over time. The four use cases below share one repository and one evidence file.
Many organisations have to redo the identification of customers onboarded before a complete setup was in place. The work runs as campaigns, without interrupting the business.
No. The hosted link lets you verify customers without writing code, which is often enough for a first campaign or an agent network. API or SDK integration comes later, when the flow has to be embedded in your application.
Verification can be run by an agent in store or in branch, from their own device, with the customer’s consent captured and retained. The resulting file is identical to a self-service flow.
Yes: decision rules, required documents and retention periods are configured per country. One product can therefore apply different requirements depending on the customer’s country of residence.
The review console sits on top of your existing organisation: roles, permissions and work queues mirror your teams. Manual decisions remain yours: they are simply traced and motivated.
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